To edit this page, log in to your control panel and go to Storefront > Web Pages. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
Returns Policy
Due to the nature of our products, returns are only accepted under specific circumstances. To initiate a return, please contact our team to review your case. We'll assess each situation individually and make a decision based on our criteria.
We strive to provide the highest quality products to ensure customer satisfaction. Your understanding is appreciated.
If you have any questions or concerns, feel free to reach out to us. We're here to help.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the US . Note that there are restrictions on some products, and some products cannot be shipped to some destinations where our products aren't allowed .
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.